FAQ
New World will launch on September 28, 2021.
New World will only be available on PC.
No, you do not need an Amazon account in order to play New World. You will need a Steam account to launch the game.
You'll be able to purchase New World on Amazon.com and also on Steam.
There will be two versions, Standard and Deluxe. The Deluxe Edition comes with a variety of bonus content. Details on both versions can be found here.
Players will be able to purchase optional in-game items.
You can cancel your pre-order at any time on Steam by going through the standard refund flow. Information on that process can be found here. To cancel your pre-order on Amazon, simply go to Your Games and Software Library and click Cancel Pre-order.
You can pre-order the game all the way up until its release on September 28, 2021.
Your pre-order benefits will be automatically entitled to your account once the game launches on September 28, 2021.
Your pre-order benefits will be automatically entitled to your account once the game launches on September 28, 2021.
All in-game items are automatically entitled to your account once the game launches on September 28, 2021. The Digital Art Book will be delivered as a DLC package connected to the Deluxe Edition.
Once the game launches on September 28, 2021, you will be able to equip your skins through cosmetic unlocks for several armor and weapon sets in the game.
Once the game launches on September 28, 2021, you will be able to access your Mastiff house pet when you unlock player housing at level 20 in-game.
To be put in touch with our Community or PR Team, please email NewWorldCommunity@amazon.com
New World is an Open World MMO set on the fictional and supernatural island of Aeternum in the 17th century.
No. Players can play and progress how they want. Players can create builds customized to their preference through our Weapon Mastery, Attributes, and Endless Tradeskill Progression systems.
The game starts with the discovery of a mysterious new land. In this New World, players carve their destiny alongside hundreds of other players in a wild and supernatural 17th century world. You'll need to band together to keep fortified strongholds against other players and hostile creatures.
No. New World is set in an alternate-history in the twilight of the Age of Exploration, and takes place on the fictional and supernatural island of Aeternum in the 17th century.
You'll be adventuring alongside over 1,000 other players in Aeternum.
Yes. More information on server locations will be made available closer to launch.
There are currently local voice channels in the game.
Currently, players can join any server, though you may experience latency issues if connecting to a distant server. We'll constantly monitor server performance and make adjustments as needed.
CPU - Intel® Core™ i7-2600K, AMD Ryzen™ 5 1400
GPU - NVIDIA® GTX 970, AMD Radeon™ R9 390X
Mem - 16GB RAM
Disk - SSD
OS - Windows®10 64-bit, DirectX 12
Storage - 50 GB available space
CPU - Intel® Core™ i5-2400K, AMD CPU w/ 4 physical cores @ 3Ghz
GPU - NVIDIA® GTX 670 2GB, AMD Radeon™ R9 280
Mem - 8GB RAM
Disk - 7200 HDD
OS - Windows® 10 64-bit, DirectX 12
Storage - 50 GB available space
We are working to determine where global servers should be for launch on September 28, 2021. For Beta Test servers, we're exploring options to create an optimized experience for North America and Europe.
New World will be playable in English (US & UK), Spanish, Brazillian Portuguese, Italian, French, German, and Polish.
Open beta FAQ
The Open Beta will be available via Steam.
Open Beta will begin on September 9, 2021.
The Open Beta will be live from September 9 to September 12, 2021.
The Open Beta servers will be available in North America, Europe, Australia and Brazil.
The Open Beta will be available in English, French, German, Italian, Spanish (Spain & LATAM), Polish, and Brazilian Portuguese.
You can request access to the Open Beta on New World's Steam page beginning 9/8/21 at 7 AM PT. The game download option will be available once there are 500,000 signs ups.
Yes, during the Open Beta you are allowed to share, record, or broadcasting any Beta content or gameplay. Additionally, we welcome your feedback on our Official Beta Forums. Check out our Content Usage Policy to learn more.
Yes, you can capture footage of the Open Beta to use at a later date. However, please be aware that this is a Beta and not the final version you'll see on launch day so there will be changes between Beta and Launch that may completely change the nature of any footage you collect, and would be out of date.
There are no qualifiers such as tester sign up or pre-order to participate in the Open Beta.
No. There will be a progress wipe between Closed Beta and Open Beta.
No, we will be wiping progress before New World's official release on September 28, 2021.
Open Beta is an important test for our server infrastructure and will feature a higher server capacity than the Closed Beta, but will not represent the full server capacity available at launch. Players may experience queue times during the Open Beta.
Bonus content
Pre-order
Get Isabella’s amulet, the Fist Bump emote, a guild crest set, and a unique title.
