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FAQ

Is it only on PC?

New World is only available on PC.

Do I need an Amazon account to play it?

No, you do not need an Amazon account in order to play New World. You will need a Steam account to launch the game.

Where can I purchase the game?

You can purchase New World on Amazon.com and also on Steam.

How much does the game cost?

There are two versions, Standard and Deluxe. The Deluxe Edition comes with a variety of bonus content. Details on the cost of both versions can be found here.

Can I buy in-game items with real money?

Players will be able to purchase optional in-game items.

How do I redeem my pre-order benefits?

All in-game items have been automatically entitled to your account. The Digital Art Book has been delivered as a DLC package connected to the Deluxe Edition.

How do I redeem my Deluxe Edition items?

All in-game items are automatically entitled to your account once the game launches on September 28, 2021. The Digital Art Book will be delivered as a DLC package connected to the Deluxe Edition.

Where can I find New World social?

You can always follow us on Twitter, Facebook, and Instagram.

I'm interested in writing a review of New World. Who can I contact?

To be put in touch with our Community or PR Team, please email NewWorldCommunity@amazon.com

Is New World based on real history?

No. New World is set in an alternate-history in the twilight of the Age of Exploration, and takes place on the fictional and supernatural island of Aeternum in the 17th century.

How many other players will be on my server?

You'll be adventuring alongside over 1,000 other players in Aeternum.

Will there be multiple servers?

Yes. More information on server locations will be made available closer to launch.

Will there be in-game voice chat?

There are currently local voice channels in the game.

Will people from different parts of the world be able to use the same servers?

Currently, players can join any server, though you may experience latency issues if connecting to a distant server. We'll constantly monitor server performance and make adjustments as needed.

What are the recommended specs for New World?
  • CPU - Intel® Core™ i7-2600K, AMD Ryzen™ 5 1400

  • GPU - NVIDIA® GTX 970, AMD Radeon™ R9 390X

  • Mem - 16GB RAM

  • Disk - SSD

  • OS - Windows®10 64-bit, DirectX 12

  • Storage - 50 GB available space

What are the minimum specs for New World?
  • CPU - Intel® Core™ i5-2400K, AMD CPU w/ 4 physical cores @ 3Ghz

  • GPU - NVIDIA® GTX 670 2GB, AMD Radeon™ R9 280

  • Mem - 8GB RAM

  • Disk - 7200 HDD

  • OS - Windows® 10 64-bit, DirectX 12

  • Storage - 50 GB available space

What languages will be supported?

New World will be playable in English (US & UK), Spanish, Brazillian Portuguese, Italian, French, German, and Polish.

I participated in New World Alpha testing, how do I access my Alpha tester title?

The title can be equipped in the gameplay menu.

  1. In Game, Press ESC Button.

  2. Select ‘Character’ tab.

  3. Select ‘Bio’ tab.

  4. Select ‘Change’ button in ‘Titles’ section.

  5. Select a title. The title for Alpha players and pre-orders should be available in the list

Where can I find the credits for New World?

A list of everyone whose contributions helped to create & publish New World can be found on the Credits page.

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Prime Gaming

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In-game exclusive content for Prime members

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